Retail crime is one of the few costs that rises even as spending on it grows. The latest British Retail Consortium (BRC) data shows early progress on violence. Retail theft, however, remains stubbornly high.
For loss prevention teams, that raises a practical question. If billions have already gone into security, where should the next pound go?
What the BRC Crime Report 2026 Found
Here are the headline figures. Retailers recorded 5.5 million detected shoplifting incidents last year, costing nearly £400m, and the true figure is likely higher because many incidents go undetected.
- Theft: The BRC’s reporting period ran from 1 September 2024 to 31 August 2025, with shoplifting costs estimated at £408 million.
- Violence and abuse: Incidents averaged 1617 per day, down 20% from 2019 a year earlier but still the second-highest level since tracking began.
- Serious incidents: Physical violence held at 118 incidents per day, with 36 per day involving a weapon.
- Parcel theft: Reported for the first time, it costs retailers more than £100m.
- Prevention spend: The report estimates the sector has invested over £5 billion in crime prevention across five years.
Why Retail Crime Is Reshaping Loss Prevention Budgets
Organised Gangs Target High-Value Goods
The BRC reports that organised criminal gangs increasingly target high-value, easily resold goods. These groups hit multiple locations, so losses concentrate in specific product lines. Blanket spending across every store dilutes the response.
Parcel Theft Widens the Loss Surface
Delivery theft, whether in transit, at the point of delivery or just after drop-off, emerged as the second most common crime. That moves risk beyond store walls and into carrier networks and last-mile handovers. Cameras and guards on the shop floor don’t address it.
Store-Only Spend Has Limits
Security investments has historically focused on stores. Yet one industry commentary notes that technology alone is not enough given the scale of the challenge. In our experience, teams that treat the supply chain as one continuous risk see clearer attribution of losses.
Where Should Loss Prevention Teams Reallocate Spend?
Map Losses by Supply Chain Stage
Start by tagging shrink to a stage: inbound, storage, dispatch, transit, store or doorstep. Without that split, budget follows habit rather than evidence. Even a rough map exposes the weakest handover.
Add Tamper Evidence at Handover Points
Every point where custody changes is a point where loss can occur unseen. Tamper evidence makes interference visible and shows where it happened. Practical options include:
- Security seals on cages, trailers and totes. For containers, look for seals meeting ISO 17712.
- Tamper-evident tapes and labels on cartons and high-value lines.
- Tamper-evident bags for cash, returns and small high-value items.
These measures are low in cost per unit. They also create a clear line of accountability between depot, carrier and store.
Build Evidence You Can Act On
Serialised seals, logged at dispatch and checked on receipt, create an audit trail. That evidence supports carrier disputes, insurance claims and police reports. It also strengthens future budget cases, because you can show where losses stopped.
Partly. Violence and abuse fell about 20% to roughly 1600 incidents a day. Theft remains a significant challenge, and serious violence was broadly unchanged.
It covers theft during transit, at delivery or shortly after drop-off. It is reported for the first time and cost retailers over £100m.
Tamper evidence is any feature, such as seal, label, tape or bag, that visibly shows a package or container has been opened or interfered with.
They deter and expose interference rather than physically block it. Their values lis in showing where custody was compromised, which speeds up investigation.
The BRC Crime Report 2026 offers cautious good news on violence but a clear warning on retail theft. Organised crime and parcel theft mean losses can increasingly occur outside the store.
For loss prevention teams, the strongest response is evidence-led: map where losses happen, then add visibility at each handover. Tamper evidence is a practical, low-cost way to do that.